Every caller is a potential customer.  A missed call can be a missed sale. Our research has shown that 75% of all first time customers who reach an answering machine or automated attendant are more likely to hang up and call the competition.  Today’s small businesses need their phones "live" answered.  The Front Office Staff business franchise helps small businesses meet customer need for quick response..

Here’s how it works: For a minimum fee, a small business will contract a Front Office Staff location to become their first point of contact. The process is seamless to the caller. The customer never knows that Front Office Staff is handling the inbound and outbound calls, setting appointments, etc.  

These live receptionist services are available Monday through Friday, 8 a.m. to 5 p.m., so the small business owner knows that calls will be answered and appointments set so business can continue.

Regional Developer Business Franchise Opportunity

Front Office Staff is bringing on a select number of Regional Developers in strategic locations to help grow the franchise brand. The franchise Regional Developer opportunity means not only will you recruit and train new franchisees, but you will also share in their success through our generous financial arrangements – sharing up to 50% of franchise fees and royalties

Regional Developers complete a week-long, intensive training to learn skills critical for success in growing the brand:

• Market the business franchise for sale (both single and multi-unit agreements)
• Recruit candidates into the screening process
• Screen and recommend prospective franchisees
• Train and motivate franchisees in the territory
• Provide local support on behalf of the Franchisor.

In addition, you will establish and operate your own Front Office Staff site or “Pilot Location.” This office will operate as both a regular Front Office Staff location as well as a training facility. You will be responsible for hiring, training and marketing for your pilot location as well as recruiting, screening and training new franchisees in your regional territory.

Live Phone Answering Service as Competitive Advantage

Front Office Staff is the first franchise to bring back a service all-but-forgotten since the 1950s. We are positioned to revolutionize micro/small business development for the more than 2.5 million small businesses (0 to 4 persons) throughout the U.S.

Small business owners are finding that outsourcing their answering and scheduling helps them be more productive and make more sales without added costs of full-time staff. Front Office Staff clients appreciate our low-cost, hours and reliability.  

Committed to Franchise Success

We are committed to the success of Regional Developers and the franchisees in their territories. Before opening, we help with site selection, training and a web site. Training covers operations, technology, human resources and marketing. Also, a “Start Up Package” is built-in to your costs. The Start Up package includes several services to ensure a smooth start. 

• Access to carefully chosen suppliers
• Technical installation services
• 3 days of opening assistance

Ongoing training keep Regional Developers and franchisees alike up to date on new offerings and keep marketing and sales skills sharp.

Successful Regional Developers are organized, motivated, and have some sales or marketing background. They are experienced trainers and can communicate the value of owning a franchise business in outsourced answering and scheduling services.