The franchisor is Marriott International, Inc. The franchisor is the operator and franchisor of a worldwide network of hotels and associated accommodation facilities. Marriott Hotels are full service hotels suitable for business and tourists with a range of sizes from 100 to 2,000 guestrooms.

The company’s brands are suitable to a broad spectrum of customers, and include luxury and upper-upscale full-service hotels, lifestyle hotels, extended-stay hotels, and select-service hotels. The hotels offer a wide variety of food and drink options, including one or more restaurants and lounges, room service, catering and banquet services.

Marriott Hotels include such brands as Bulgari, The Ritz-Carlton and The Ritz-Carlton Reserve, W, EDITION, JW Marriott, The Luxury Collection, Marriott Hotels, Westin, Le Méridien, Renaissance Hotels, Sheraton, Delta Hotels by Marriott, Marriott Executive Apartments, Marriott Vacation Club, Autograph Collection Hotels, Tribute Portfolio, Design Hotels, Gaylord Hotels, Courtyard, Four Points by Sheraton, SpringHill Suites, Fairfield Inn & Suites, Residence Inn, TownePlace Suites, AC Hotels by Marriott, Aloft, Element, Moxy Hotels, and Protea Hotels by Marriott.

Franchisee personnel must complete the required training to the franchisor’s satisfaction within a specified period of time. Verification of successful completion must be provided at the franchisor's request. “Web-based” training is self-study training that trainees can access at any time via the Internet. “Market-based” training provided at different locations all over the country depending on the need and availability of trainees.

The course schedules are communicated in advance, allowing sufficient time to complete the training within the required time frame. If the franchisor finds it is necessary, he can offer additional training to franchisees but not as a part of the pre-opening team.

These trainings is free for franchisees. At the years when the franchisor holds an educational General Managers Conference, attendance of the hotel general manager is required. Also, the franchisor offers multiple leadership training programs that are available to franchisees on an optional basis. Those training take place in different locations throughout the year.

Territory Granted: Under the Franchise Agreement, franchisees have the right to operate one hotel of a specific size at a specific site approved by the franchisor. The franchisor does not grant any exclusive territory. Other franchisees, outlets that the franchisor owns, leases, manages, licenses, or franchises, or from other channels of distribution or competitive brands that the franchisor controls may compete with the franchisee. 

Obligations and Restrictions: The franchisor requires that the hotel operated by the franchisee or to hire a management company approved by the franchisor. The General manager can take up duties after the successful completion of the training program.

The general manager must directly control the business on-premise. It is required to the general manager and other managers must devote their full time to manage and operate the hotel. For those franchisees who are legal entities, the franchisor generally requires the principals of the entity to sign a guarantee of the franchisee’s obligations. All of the goods and services appointed by the franchisor, franchisees must offer at the hotel. Franchisees are allowed to offer only goods and services required by the franchisor. 

Term of Agreement and Renewal: Typically, the initial length of the franchise term is 20 years. Franchisees can not renew the Franchise Agreement. 

Financial Assistance: Typically the franchisor does not offer direct or indirect financing for franchised Marriott hotels or guarantee any financing, loans, or other obligations. Sometimes under limited circumstances and at our sole discretion, for certain franchisees, the franchisor may offer credit support in the form of a contingent guarantee of a portion of a loan provided by a third-party lender, or it may make a mezzanine loan.