Mastercare is a commercial cleaning company with more than 40 years experience in the industry. Mastercare started in Sydney and, overtime expanded to become a national service provider in Australia and New Zealand. Today, we work with a diverse range of market sectors including mining, commercial, industrial, government, health, aged care and retail etc.
Mastercare has extensive experience in developing long-term strategic arrangements with its clients to achieve close working relationships and designated outcomes. We strive at all times to provide a professional high quality and reliable service, with a strong customer service focus.
We are proactive, provide an unobtrusive quality service that requires minimal input from the client, seek to fully understand the needs and expectations of the client, and respond quickly and efficiently to all customer requests. Mastercare always ensures there is sufficient supervision to meet or exceed the service delivery requirements of the contract.
Our commitment to providing highly motivated, reliable and well-trained staff has made us one of the fastest growing providers of commercial cleaning services in Australia. In addition, we have a thriving consultancy arm which works with organisations to identify time and cost efficiencies, often delivering 20% savings on annual, recurrent cleaning spends.
We are dedicated to great customer service, ethical business practices, accurate and reliable reporting, effective risk management, and thoughtful environmental practices that genuinely reduce carbon footprints. As testament to our efforts, we were recently awarded the coveted Certification in QA, OH&S and Environmental Management.