Gaia is a real-time staff engagement platform that uses AI to anticipate and act on guest needs to bring safety and generate incremental revenue, ideal for owner-operators who put guests first.
Designed for the hospitality and lifestyle industries, AI assistant Gaia ensures brands to deliver a safe and memorable customer experience whilst optimizing their operational cost.
NEW post COVID-19 module: anonymous contact tracing + predictive social distancing-based alerts
Currently covering 8.5M sqf in Asia and Europe (30 locations) over the past 5 years, 31k sensors and devices, a network of 60 partners worldwide. Clients include the Peninsula Group, Swire Properties, Hongkong Land, Wheelock Properties and the PURE Group.
FAR FROM REPLACING STAFF BY ROBOTS, GAIA GIVES MORE HUMAN TOUCH THROUGH TECHNOLOGY, WITH 3 CORE FEATURES:
- Guest Recognition
- Space Usage Prediction
- AI-powered servicing and operational insights
Considered as the ‘future of hospitality’, Gaia is 8x profitable through revenue increase and operational efficiency.
The system actively uses IoT (internet of things), AI (Artificial Intelligence) and Location Intelligence.
GAIA OFFERS A VIP EXPERIENCE IN A WIDE RANGE OF PROPERTIES:
Hotels, shopping malls, serviced apartments, residences, senior living, fitness, casinos and other types of properties.
Benefits of our Neoma Franchisee Offer
- Profitable: Make profit with your 1st hotel client
- Light hardware set-up: Equip a hotel with 3 gateways only
- Quick set-up: Only 5 minutes to set up, hassle-free
- Rely on strong references in the luxury industry
- No need technical background
- Support from experienced Neoma team