Our Mission Statement

We offer a proven retail personalization system to individuals passionate about the creative process of decorating apparel and accessories. By training our franchise owners how to embroider and operate vinyl equipment on site coupled with educating them with years of retail merchandising experience we are able to groom them for success.

Monogramming & Embroidery Franchise

Searching for information on embroidery or women’s retail franchises or thinking about opening a monogram boutique franchise? Consider Palmetto Twist, the premier monogramming, embroidery, and personalization franchise available today. A day in the life of a Palmetto Twist franchisee can be a very rewarding experience.

Why Palmetto Twist? Why Now?

Palmetto Twist is the premier destination for monogramming, embroidery and personalization for a reason. We have made a name for the brand that is always synonymous with great customer service, expert embroidery personnel, and a fresh modern perspective on women’s retail. We decided to do things different in the monogramming and embroidery industry.

We are not a small store front with samples hanging on the wall. We offer a wide variety of products that customers can touch and feel and try on. This is the first step in the customer experience, getting excited about the product itself. Then we take it over the top with an amazing one of a kind custom monogram, applique, or other personalization that will set the customer apart even in a room where everyone is wearing the same thing.

For entrepreneurs thinking about opening a women’s retail franchise, the benefits go beyond offering good products. Palmetto Twist removes one of the biggest obstacles to starting your own business by providing a financing solution. A franchisor provided financing solution is a rarity in the franchise industry, a real blessing for people with a drive to succeed but limited funds, and a statement of our confidence in our franchise system and training.

Palmetto Twist backs up its premier products and services with unparalleled training and support that prepares new franchise owners not just on embroidery but on successful business ownership, with marketing and operations guidance to help you market effectively to your target demographic.

We provide you with our incredible library of art and designs and you will continue to benefit as our library grows. It’s impossible to find a better monogramming and personalization franchise opportunity.

Think you’re ready for a retail franchise business opportunity that’s one of the best values in franchising? We want to expand and we want to hear from you. Just fill out the information form on our site and download the free franchise report that has details about our value proposition, earnings potential, people, history, products and more. Be sure to check out our Available Territories to see if the area you would like is available.

How Does It Work?

Customers come in to the store to look at the retail products we offer. These products include apparel, baby items, purses and totes, home items, candles, drinkware, and many other items. Once the customer has selected their item, they begin the personalization process. We have made this process much simpler than the average local embroidery company by charging flat fees rather than fees per stitch or letter.

Why Does It Work

By charging flat fees for personalization it allows our customer base to get very familiar with our personalization process and pricing. This has proven to create customer loyalty that is unparalleled in the embroidery industry. The retail industry, complimented by embroidery and monogramming, is in high demand and there’s nothing like Palmetto Twist in the market today.

We are the complete solution for personalizing any product that is purchased in our store or brought in from home. From a monogram on a student’s backpack to 100 embroidered jackets for the high school varsity teams, Palmetto Twist can provide the perfect solution.

Find out how to become a part of our local embroidery company by contacting us today!

Our Training and Support is Unparalleled

At Palmetto Twist we provide outstanding support and training for our franchisees. It begins when you purchase your franchise and never ends with our continuous improvements to the system, addition of new products, profit centers, new designs and ongoing support to help you grow and thrive.

Pre-Opening Support

After being awarded a Palmetto Twist Franchise, our goal is to help you open your retail store as quickly as possible so you can start enjoying your investment.

Our Complete Support System Includes:

• Finding a Great Retail Location
• Lease Negotiations
• Build Out & Construction Support
• Inventory & Fixtures Delivery
• Grand Opening & Marketing
• Employee Training System
• Equipment Setup
• Ongoing Business Coaching

Our Palmetto Twist system is here to support you from the moment you join the Palmetto Twist family. Our team will continue to provide you with the marketing knowledge and sales help/direction needed to create a thriving women’s retail business.

Palmetto Twist Training

We provide a 2-part initial training program. The first week is at our headquarters in Boiling Springs, SC where you will order all inventory and supplies necessary to open and stock your store. You will also work on our sales floor assisting and ringing up customers, enter purchase orders and receive stock through our POS system. Week two you will be at your store setting up furniture and equipment according to our comprehensive guidelines. Weeks three and four Palmetto Twist representatives come to your location to train the following:

• The Palmetto Twist Brand
• Sales, Where To Find Them
• Marketing
• Operations: Office Policies, Employee Management & Inventory Management
• Point of Sale Hardware & Software
• Extensive Design & Equipment Training
• Equipment Maintenance
• Merchandising Methods

Grand Opening Support

At Palmetto Twist we realize that all of the training in the world will not remove the anxiety of the grand opening for a brand new retail store. Our commitment to you as a new Palmetto Twist family member is to help you manage the grand opening. We do this by providing onsite grand opening training and support.

During this time we help you set up your store, merchandise product, ensure you understand how to operate all of the essential programs from the POS to the production equipment, and help role play with your staff to make sure your sales staff and production employees are ready for the big day. Grand Opening isn’t where our support ends either, we stay onsite during your first week to make sure that every aspect of your store is running smoothly and help you deal with the media you will attract.