There’s nothing cookie-cutter about Pizza Hut. Not our pizzas. Not our people. And definitely not the way we do life.
Our promise: Pizza Hut is a place you can Become Your Best, Make Friends, Have Fun.
Our goal is to make everyone proud to work at Pizza Hut. That means encouraging them to be the best version of themselves and making the work environment friendly and fun. Because when we’re excited by our work, it shows in everything we make.
WE KNOW THE PIZZA BUSINESS BETTER THAN ANYONE.
In the restaurant business, there’s no hiding. Food is served in front of the customer, not in a box. A customer is waited on, not just delivered to. At the end, the checkout isn’t just a transaction. It’s a thank you and an invitation to come and see us again soon. At least that’s how we view it. At every turn, we try to make it as personal as possible. We are a restaurant at heart.
We got our start when two brothers from Wichita had an idea to open a “pizza place” in a tiny 500 square foot building in Wichita, KS.
AFTER MORE THAN 58 YEARS, WE’RE NOW THE LARGEST PIZZA COMPANY IN THE WORLD.
WE ARE IN THE PIZZA RESTAURANT BUSINESS. THAT’S WHY WE CARE SO MUCH ABOUT THE QUALITY OF OUR FOOD.
At the end of the day, we create food we’re proud to serve and deliver it fast.
THE FIRST PRODUCT EVER PURCHASED VIA THE INTERNET?
THAT’S RIGHT, A PIZZA HUT PIZZA.
FIRST PIZZA ORDERING APP?
YEP, THAT’S US AGAIN.
We have a lineage of breakthrough technology “firsts” and believe in the massive importance it plays in our future. We equip our guests and team members with innovative tools and tech to enhance their Pizza Hut experience.
Before you open your restaurant, you and/or your key operator are required to attend and complete the Pizza Hut operations training program. The training program ranges from 8 – 12 weeks and is conducted in a certified training restaurant in Dallas, TX. Pizza Hut pays for the cost of the training. Franchisees are responsible for all other costs including travel and lodging of the management team. Please refer to Item 11 of the FDD for specific information.
A qualified candidate will have successful retail or restaurant business ownership experience or management experience in the restaurant industry.
Passion for Operations:
A Pizza Hut franchisee must be fully “hands-on” with the business, be customer focused with strict attention to detail and have the ability to build a team of people and grow their capabilities.
HOW LONG IS THE APPROVAL PROCESS?
Initial qualification involves a series of background checks and interviews and generally takes 10-12 weeks. After that, identifying and securing an opportunity can take 3 to 9 months depending on size and scope of the opportunity.
ONCE APPROVED, HOW LONG WILL I HAVE TO BUILD MY RESTAURANT?
Generally, once your trade area has been approved and you have signed your Development Agreement, you have one year to open for business.
WHO WILL BUILD MY RESTAURANT?
You will be responsible for the construction of your restaurant. However, Pizza Hut has a wealth of resources to assist you, including the names of general contractors that work across the United States with significant experience building Pizza Hut restaurants. A new franchisee may, for a fee, secure Pizza Hut’s services to complete its construction process.
WILL YOU PROVIDE PLANS AND AN EQUIPMENT LIST? CAN I USE EQUIPMENT THAT I ALREADY OWN OR USED EQUIPMENT?
The Pizza Hut Architecture and Engineering team will provide you with standard building plans that you and your contractor (if applicable) can use as well as work with you on any changes to the layout because of city restrictions. You will not be allowed to use equipment or furnishing you already own. You will work with Restaurant Supply Chain Solutions (RSCS) on standards and specifications regarding furnishings, equipment and approved suppliers.
DOES PIZZA HUT PLAN TO SELL ANY COMPANY-OPERATED RESTAURANTS IN MY AREA? CAN I GET A LIST OF ALL THE RESTAURANTS AVAILABLE FOR SALE?
Pizza Hut may sell existing company owned restaurants to existing or new franchisees. Given that these restaurants are operating today, we do not issue a summary list of what is available. If you are qualified as a franchise candidate and have indicated that you would like to buy restaurants in a specific geographic area, we will determine if we have restaurants for sale that meet your request.
CAN I USE MY OWN RECIPES AND MENU IDEAS?
Franchisees may sell only approved products in their restaurants.
DO YOU HAVE A QUALITY ASSURANCE PROGRAM? WHO ENFORCES QUALITY?
Pizza Hut has a two-tier quality assurance program. The first is a customer based shopper program where restaurants receive customer feedback on their restaurant experience. Secondly, Pizza Hut conducts periodic standards reviews in-restaurant and gives feedback to the operators regarding execution excellence. Franchisees must meet specific operating standards as part of their franchise agreement.
WILL I BE REQUIRED TO USE SPECIFIC COMPUTER SOFTWARE AT MY RESTAURANT?
The FDD describes the type of computer system and software you must use. You must also prepare and submit detailed financial records as required by the Franchise Agreement.
DOES PIZZA HUT PROVIDE RESTAURANT FINANCING?
Pizza Hut does not provide financing, however, a list of banks/financing institutions that have expressed an interest in lending to Pizza Hut franchisees is provided, upon request. To facilitate financing, Pizza Hut is listed on the SBA registry.