At TechVoo, we add a personal touch to the work we do. As a locally owned business, we treat our customers like family by offering great rates and friendly customer service. We are dedicated to answering your technology questions and making technology work for you.
We weren’t always known as TechVoo. Years ago we started out as Fast On Site Computer Repair. Before our Brick & Mortar storefronts, this company was originally registered in California, and specialized in mobile repair services and computer training.
We’ve been working hard since we incorporated in Illinois in 2007 to build our business and reputation, and it’s paid off. We started out with a humble 450 square feet store, and have since expanded to multiple TechVoo locations that have served thousands of satisfied customers with our innovative computer solutions over the past few years.
TechVoo is dedicated to helping people and companies solve their computer problems permanently. Our dedicated staff have years of experience with computer repair and support, so if you have a technology related issue, we can help you. We are experts, so you know that your computer is in safe hands when you come to us. We employ the best in computer repair and tech support, as we believe our customers are entitled to get a top quality service when they come to us. We care about each of our customers, so you can relax knowing that everything will be taken care of as if you were one of the family.
We specialize in fixing hardware, cleaning viruses, configuring & installing operating systems, tuning up systems, putting in networks & fixing them, and can repair just about anything you need help with. The reason we can do just about anything for you is thanks to our expert dedicated staff. They have decades of experience in all these areas and more!
We have locations to serve you if you want to drop off your computers directly with us. Our stores are fully staffed and equipped to handle anything! We can also come to your home or business.
At TechVoo, our mission is to deliver a tailored solution for each and every customer. TechVoo is owner operated; we work side by side as a team searching for the best solution for your computer repairs and upgrades. Each member of our team prides themselves on providing outstanding personal service every time!
When you join the TechVoo franchise system, you become a TechVoo franchisee – an independent entrepreneur with access to the expertise of an established model. You have the freedom to run your own business while sharing the resources of a proven and reliable company. We have a replicated system and we pass along our cumulative knowledge and expertise to you as a new member of our family. As an independent business owner, it’s up to you to turn the power of our proven model and our business systems into your own unique and successful operation.
What does it take to become a member of the TechVoo team? Diligence, honesty, hard work, attention to detail and a commitment to excellence.
It is crucial that you be consumer-oriented. You must make the customer feel that you appreciate their business and are capable of honestly servicing their computer systems to their complete satisfaction. These “people skills” must be finely-honed. They are relied on every day in managing your employees, working with suppliers and when interacting with customers. Your attitude toward each customer shines through in your storefront as well as in your service. Inside and out, your storefront must exude professionalism. Y
our staff should be courteous and attentive from the time they answer the telephone and first speak with the customer until the service or sale is completed and the customer is out the door. The customer must know they are dealing with professionals. This is invaluable in generating repeat business plus word-of-mouth referrals, both keys to building sales volume.
TechVoo will help you learn what you need to know to operate a TechVoo sales and service storefront. This means you’ll be exposed to many aspects of the business, including training that will be made available to you and your staff. You will be acquainted with the operational know-how, marketing techniques and tools you’ll need for maximum operating efficiency.
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