Franchise Description: UPS is the head company, the UPS Store, Inc. is the franchisor. The UPS Store Centers retail business that provides such services as receiving mail and parcels, packaging, shipping via different carriers. They also provide various services like printing and copying, notary, fax, office supplies reseller.

The target audience is all size businesses, home office workers, everyone who values their time and looking for services that save their time. “Mail Boxes Etc.” trademark was the previous name that was used for the franchise. Franchisors can open The UPS Store in traditional and non-traditional locations. By traditional location, we imply well-viewed pedestrian areas in the city center or shopping malls. Non-traditional places can be very various: from colleges and universities, hotels to military bases in other shops, bus/train stations, office buildings, etc.

We also offer an updated Rural Program (“Main Street” franchise model) for centers in small towns/rural areas.

Training Overview: All franchisors take part in a multistage Franchisee Training Program. The program focuses on skills that are necessary for a successful franchising business: conceptual and diagnostic, technical skills, business management. The first phase of training is Introduction (held online). After there are 2 basic parts:

1. the In-Store Experience Parts I and II: each of them five days long taught by a Certified Trainer at a local/regional Certified Training Center
2. the University Business Course, which is 10 days in San Diego at The UPS Store University (includes four days of Print Services Training).

At our discretion, we will deliver additional or supplemental training programs, refresher courses for all franchisees and their supervisory employees. Mandatory or optional will be noticed. 

Primary Operators must successfully complete the Financial Management Training Program offered by an approved financial management training vendor no later than six months after the Franchise Agreement’s effective date.

 Territory Granted: Franchisees can operate only in permitted areas. In the Franchise Agreement will be attached a map and description of the permitted area. Franchisees will not get an exclusive location. Location size depends on market factors. There is no minimum territory size granted to franchisees.

Obligations and Restrictions: We don’t require that franchisees personally participate indirect “on-premises” operator or supervisor of operations. But all daily operations must be supervised by the territory “Primary Operator.” Primary Operators must complete the New Franchisee Training Program and a Financial Management Training Program. At least one full-time supervisor must complete a full Print Services Training program. 

Rules that franchisees must keep while operating The UPS Store in certain rules:

• it can be used only for operation purposes. 
• It must be open and be in normal working operation for minimal hours and days specified by the franchisor. 
• it's forbidden to use for other purposes or activities at any time without the franchisor’s written consent
• must be operated in strict accordance with standards, methods, and specifications from the franchisors operations manual or otherwise in writing.

Term of Agreement and Renewal: The initial duration of the franchise is 10 years. After the first 10 years, it can be renewed if the franchisee has a good reputation on terms of the then-current version of the Franchise Agreement.

Financial Assistance: Under its guidelines, the franchisor can provide on occasion financial support for qualifying prospective franchisees or prospective multiple center owners. It may be financing for initial equipment and fixtures for up to $50,000 through an equipment lease. Also at its discretion, we can offer a loan up to 100% to multiple center Owners for the purchase of additional existing centers (up to $200,000), or cost to build out additional centers (up to $200,000). Our company reserves the right to add, change, or delete any financing programs at any time.