Velocity Express is an independently owned pharmaceutical delivery solutions focused on quality delivery services provided to a range of healthcare distribution centres.
Velocity Express specializes in delivery services provided to Long Term Care facilities, Community Living, Residential, Clinics, Hospitals and Offices.
Velocity Express is devoted to customer care and efficient transport.
Servicing : Niagara, Hamilton, Windsor, London, Kitchener, Burlington, Oakville, Mississauga, Toronto and the greater Toronto area.
With Velocity Express, You can expect the following:
- A team of highly trained experts with 10 plus years of customer service, logistics and operations management.
- Staff who understand the necessity of maintaining patient confidentiality.
- Professional delivery personnel in uniform with picture identification.
- The philosophy that we arrive on time, every time.
- 100% satisfaction guaranteed.
Our Mission
Velocity Express is developed to enhance delivery solutions through our integrated technology for service precision.
Our Vision
We are here to revolutionize the way your customers receive your products.
Our Values
- Entrepreneurship
- Integrity
- Diversity
- Innovation
Our Rates
Velocity Express is devoted to targeting rate structures to fit all your delivery needs. With our rates and service, you can expect the quality, compliance, affordability and devotion, every customer should receive!
Ontime 360
Customer Web Portal
A website for customers. Ready out-of-the-box as an addition to our website.Gives customers direct access to dispatching tools, order history, and personal address books. As a part of OnTime, the web portal is updated in real-time, allowing customers to enjoy a higher level of service.
Customer Support
The OnTime Community, with 24/7 access to tutorials, blogs, and other community related tools. Our online support tools and resources are always available.
Work Offline
Continue to work in OnTime with or without an internet connection. Internet connectivity issues should never affect your business. OnTime is the only courier software with Smart Client technology, allowing you to continue your work in our system, online or offline.Continue to work in OnTime Mobile with or without an internet connection.
Order Entry
Comprehensive order entry tools.Every customer has unique needs, including pickup/drop off points, pricing, notifications, and options. With OnTime delivery software, managerial users may set up a customer one time with all of their specific needs. Afterwards, when a dispatcher starts to type in the customer's name, auto complete will suggest a matching customer. When the dispatcher selects a customer, the customer’s profile will load and all unique requirements will be set.
Exact Distance With Geocoding
OnTime includes mapping and routing services that calculate the exact distance, by road, from point A to point B.OnTime can automatically calculate exact mileage between two points. This functionality is a web service that is included in OnTime courier software; you never have to pay extra for the service, there's no extra software to install, and it's always up-to-date. We source maps from 68 different providers, so you can choose the map that works best for you in your area.
WAP Device Support
Even non-smartphone devices with internet can use OnTime Mobile WAP Edition.Avoid purchasing expensive equipment up front. OnTime courier software allows you to use tens of thousands of internet enabled mobile devices. For over ten years WAP has been a standard for handset makers. Today, there are more than 350 companies who officially support WAP in the mobile devices they engineer.
....And many, many more!
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