Dunkin’ Donuts Franchising LLC is the franchisor for restaurants that sell donuts, muffins, bagels, sandwiches, coffee, compatible bakery products, and other food and beverages that suits the franchisor’s concept.
We offer several concepts of restaurants:
- Freestanding restaurant: existing building (has to be renewed) or newly constructed, that doesn't have any common walls with any third party.
- Storefront/shopping center restaurant: shares walls with the third party. It can be located in a high density, multiple level constructions (typically urban/downtown office building setting), an anchor (endcap), or inline tenant space in a shopping center.
- Gas/Convenience Restaurants: sub-or shared tenancy within a gas/convenience host environment.
- Special Distribution Opportunity (SDO): non-traditional locations in restaurants and any cart or kiosk form may be located within another host establishment, such as a stadium or another retail facility
Training Overview: Dunkin’ Donuts restaurant must be managed at all times by at least two persons: the franchisee (or another partner/shareholder if a franchisee is a corporation/, member if a franchisee is a limited liability company) and appointed representative. Those both persons must complete the required training program, it may vary depending on their role in an organization.
The brand Training program is min. 15 days long (not necessarily consistent) to complete all phases: instructional and classroom. Online training and in-restaurant practice (typically in the franchisee’s home market) not included in these 15 days. Training took place at Dunkin’ Brands University in Braintree, Massachusetts, or in a designated training restaurant.
Some required instructions are offered only online (they called online training). Online training is roughly 65 hours and additional to classroom training. Also, the franchisor may require franchisees for the first restaurant to participate for up to 10 days in the opening of another restaurant. Franchisees employees must attend in required further training. That training can take place in the study center.
Territory Granted: The franchisor will grant the right to operate a single restaurant at a specific location that will be written in the Franchise Agreement or its exhibits, and only there. Any minimum territory, additional rights, or other protected rights won’t be granted. Franchisees will not be allowed to distribute products anywhere other than through their restaurant, including alternative channels of distribution.
Obligations and Restrictions: Franchisees must always get their best in the management, development, and operation of their business. That means devoting adequate amounts of time and resources to fully and completely fulfill obligations to the franchisor, customers, and others. If franchisees decide to manage a restaurant by using a business entity (partnership, corporation, LLC), their partners/directors/ shareholders/officers/members must personally guarantee such level of performance.
It’s not allowed to implement any other business or activity at the restaurant without the franchisor’s prior written approval. At the restaurant must be offered for sale the full menu required by the franchisor, franchisees restricted to offer or sell other products that are not approved by the franchisor.
Without the franchisor’s prior written authorization, franchisees are not permitted to sell or distribute goods or services through the Internet or other electronic communications.
Term of Agreement and Renewal: The standard length of the initial franchise term is 20 years. In some states, laws require a franchisor to renew a franchise agreement, unless they don’t have a reason not to renew. If the Franchise Agreement qualifies for renewal under these laws, the franchisor will offer renewal to them as required by law.
Financial Assistance: The franchisor can facilitate certain lending arrangements for financing through third-party lenders for qualified franchisees. The amount of financing and period of repayment depends on the program, circumstances, and creditworthiness of the applicant. Typically, the franchisor does not offer to finance. But at its discretion, from time to time, it may offer voluntary financing to existing franchisees for specific programs such as the purchase of specialized equipment or accelerated development in specified markets.