Read the enclosed WARD'S literature. If you are interested in further pursuing a WARD'S franchise opportunity we will schedule a personal meeting with you to discuss further questions and qualifications.

Once you meet with a WARD'S representative for a question and answer session, WARD'S will begin to make assessments as to your qualifications. During the assessment process, you will be required to complete and return personal information and financial statement forms. If qualified, WARD'S will later give to you a copy of the U.F.O.C. and Franchise Agreement documents. These documents should be reviewed by yourself, your attorney, and your accountant to help you make your final decision.

If you choose to become a WARD'S franchisee, no sooner than ten (10) days after receiving your U.F.O.C. and Franchise Agreement documents, you will sign the appropriate documents and pay all the required fees.

Why Ward's Restaurants?

Ward's Food Systems, Inc. offers a source of continuing support to the Franchisee. Each store is assigned a Franchise Consultant. The role of the Franchise Consultant is two-fold. The primary function is to provide consultation services in all areas of your restaurant, including, but not limited to, food and labor costs, inventory and cash control, customer service, store marketing, capital equipment purchases, and training.

The secondary function of the Franchise Consultant is that of compliance. In this role the Franchise Consultant makes certain that the approved menu is being served, and that all menu items are prepared, assembled, and presented in the prescribed manner. The Franchise Consultant also insures that the physical properties are properly maintained.

The Franchise Consultant communicates with your store manager on a weekly basis and periodically meets with your store manager to provide necessary instructions on policy and procedures. If requested by the store manager or owner, the Consultant gives instructions to the crew members during store visits. Individual meetings are also conducted with owners to discuss the state of their franchise operations.

The Franchise Consultant makes evaluations of the store's facilities and operations on a periodic basis, filing a report with the store manager and owner. If the owner or store manager needs the help of the Franchise Consultant at an unscheduled time, the Consultant will be available to solve immediate problems.

TRAINING:

Your training, and that which you give your employees, is essential to serving your customers successfully. Ward's Food Systems, Inc. provides a comprehensive training program for new owners and managers. The basic management training program is mandatory for each new unit. The formal training program is held at varying locations. This exposes the trainees to multiple situations and different volumes of operating capacity. There is no cost for the program; however owners and managers are responsible for their own travel, lodging and food expenses.

A comprehensive Operations Manual is provided for each new restaurant. The Operations Manual contains specific operations, procedures and general management information concerning the Ward's system.

Each new restaurant receives help with the pre-opening training of employees from a Ward's Food Systems, Inc. representative. This helps to insure a smooth store operation.

RESEARCH AND DEVELOPMENT:

Ward's Food Systems, Inc. is continuously searching for new products, equipment, and ideas, as well as keeping abreast of changes and standards in the food industry.

Developing more efficient procedures and evaluating menu recipes and food presentation helps to reduce operating costs, enabling Ward's Franchisees to better serve their customers with quality products.

A part of the purchase price of the signs and equipment may be financed by the Franchisee on the terms determined by his financial strength.

This sum is to cover salaries and living expenses while attending the WARD'S training program.

The Franchisee will have to acquire the real estate from which to operate his store by either purchase or lease. The cost of a new building will be approximately $300,000.00 - $350,000.00, plus site work. The land cost will vary with the area in which the store is constructed. Normally, the minimum size building site is 125 feet by 200 feet. If the site is leased, the rental will be approximately 1% of the total cost of land and construction or remodeling. These figures are strictly estimates and are provided for information only. Costs will vary depending upon your location.